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  • Moises Fetherstonhaugh
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Opened Oct 22, 2025 by Moises Fetherstonhaugh@moisesfetherst
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If you can't receive email on your iPhone or iPad

Similar problem with me.  Only recently my Comcast mail (4 email accounts under same Comcast account) do not sync. There are long periods (a day or two) outdoor signs for business in which I do not receive email; this includes when accessing the Comcast mail site directly via their web site. Very curious that no mail is coming through, even on the Comcast site. You should always keep your apps up-to-date for a smooth experience.

Check your Gmail sync settings

If I delete a message on my iPhone, my laptop will open my inbox and show the email has been deleted. However, if I delete any email on my laptop, the iPhone will still show that same email as unread and in my inbox. Remember that settings menus will vary slightly across different devices and Android versions. We also use Gmail for instructions, but you can apply the same tips to other email clients. If your Android email app isn't working, it might be due to an internet connection issue or a password problem. Luckily, these issues are generally easy to fix, even if the cause isn't always clear.

Ways to Fix It When Email Has Stopped Working on an Android Phone

Remember that settings menus will vary slightly across different devices and Android versions.If these steps don't work, contact your email service provider for more information.If the Mail apps asks you to enter a password for your email account, make sure that your password is correct.If you can’t receive email in the Mail app on your iPhone or iPad, there are a few things you can try.This morning we implemented a fix for customers who may be experiencing issues accessing or sending / receiving their Xfinity email on Samsung Galaxy devices through the Android OS Email app.

Like all other apps on your device, your email app saves data and caches files on your phone. While these files don't normally cause any issues, it's worth clearing them to see if that fixes the email sync issue on your Android device. You can fix this issue by opening your email app and entering your new password. Note that you'll need to update the password on all the devices that you use your email accounts on. You can use a tool like Google Password Manager to manage your passwords better. This morning we implemented a fix for customers who may be experiencing issues accessing or sending / receiving their Xfinity email on Samsung Galaxy devices through the Android OS Email app.

Clear Your Android Device's Storage

Why isn't my email updating?

If the Mail apps asks you to enter a password for your email account, make sure that your password is correct. To check your email address and password, sign in to your email provider's website. The following steps will work on all Android devices with an email app.

Check Mail Fetch and Notification settings

Depending on the app and device you're using, the process may vary slightly, but these steps should help resolve your issue. With iOS 11 and later, and iPadOS, Automatically is set by default. Your device will fetch new data in the background only when your device is charging and connected to Wi-Fi. Hi, my IMAP email accounts are suddenly not properly updating between each other.

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Reference: moisesfetherst/5199998#1