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Opened Jan 13, 2026 by Marylyn Vargas@marylynvargas
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What is the phone number to speak with a person Microsoft Q&A

After performing the method start Outlook again to check if the method has worked and eliminated the error. Now, that you know the reason for the Outlook Profile being stuck, it should be easier to choose the right methods to fix the issue. Sometimes, Outlook might not work if other Office-related processes are still running. You can end all office-related processes in task manager to ensure a fresh start. Corrupted Outlook files are a common cause related to Outlook. To rectify/repair it, Microsoft has provided an inbuilt utility called Scanpst.exe.

For more information about working with calendars in Outlook.com, go to Using the calendar in Outlook.com. Select More to see additional actions—for example, an option to print a message. If you want to learn about printing, see Print attachments received in email messages. You might need to set Windows Update to automatically download and install recommended updates. Installing any important, recommended, and optional updates can often correct problems by replacing out-of-date files and fixing vulnerabilities. To install the latest Windows and Office updates, click the link below.

You must have at least three user accounts on the computer to complete these steps. You can automatically repair your Office program files to resolve such problems as Outlook freezing or not responding. If creating a new profile Outlook Fix Blog solves your issue, you can return to the Show Profiles dialog and delete your old profile. Your profile stores a variety of settings that control how Outlook looks and feels. You can create a new profile and then add your email accounts to the new profile. We recommend setting Windows Update to automatically download and install recommended updates.

If you are repairing a .pst file under Windows NT, 2000, XP, 2003, you will need rights to access system files and folders where Microsoft Outlook stores original .pst files. This OST-to-PST converter is an easy-to-use tool that operates like a wizard. With it, you can convert an .ost file to the .pst file format in a few simple steps. No special know-how is needed in order to use the Recovery Toolbox for Outlook OST-to-PST converter.

If you can open the original Outlook Data File, you might be able to recover additional items. The Inbox Repair tool creates a backup file with the same name as the original, but with a .bak extension, and saves it in the same folder. There may be items in the backup file that you might be able to recover that the Inbox Repair tool couldn't.

Ending these processes forces Outlook to start cleanly. To keep up with new viruses as they're created, antivirus software vendors periodically provide updates that you can download from the Internet. Download the latest updates by visiting your antivirus software vendor's website. If repairing your Outlook Fix Blog Microsoft 365 programs didn't resolve your issue, move on to the next step. If installing the latest updates didn't resolve your issue, move on to the next step.

Outlook stuck at loading a profileRight click on any space of the Taskbar and select Task Manager.Under the Processes tab, locate all Office processes.Select an Office process and then choose End task. Repeat this for each Office process listed.

Then, each item in your calendar folder is checked for known problems that can cause unexpected behavior, such as meetings that seem to be missing. After you've selected a task, you can use the details pane to do things like add more information, add steps, or mark as important. You can view more than one calendar at a time, add other calendars, choose which calendar to display, and create new calendars. You can use the Inbox Repair tool (SCANPST.EXE) to diagnose and repair errors in your Outlook data file. The Inbox Repair tool checks the Outlook data files on your computer to see if they're in good shape. Use the People page to find, view, create, and edit contacts and contact lists.

If it were me, I’d run either Process Explorer or Process Hacker and check the CPU levels while watching the person work for a few minutes. My guess is it’s got some kind of real time updating going on that’s hogging Outlook’s little slice of processor. Ifso facto, you can start looking for options that allow for this sort of thing and turn them off until it stops. If yes, then don’t worry, we’re here to fix it with effective solutions. Sometimes outdated or over-protective anti-virus / anti-spam programs can conflict with Outlook or with one of your Outlook add-ins. As a result, the anti-virus blocks the add-in and prevents Outlook from functioning properly.

We're working to make it possible to edit shared calendars in Outlook 2016 for Windows. Switch your alias to an Outlook.com or Outlook Fix Blog Hotmail.com account. After installing the September Public Update, Outlook 2007 displays mixed languages in the user interface.

To learn more about managing contacts in Outlook.com, go to Create, view, and edit contacts and contact lists in Outlook.com. Each message also has a mini toolbar when you open the message in a new window. For each message, you can delete it, mark it as unread, flag the message, or pin it to keep it at the top of your folder. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. We have multiple tools to help you automatically diagnose an issue, troubleshoot, and fix problems with Outlook.

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Reference: marylynvargas/outlook-fix-blog5167#1