Skip to content

  • Projects
  • Groups
  • Snippets
  • Help
    • Loading...
    • Help
    • Support
    • Submit feedback
  • Sign in / Register
S
solve365-microsoft-365-guide2003
  • Project overview
    • Project overview
    • Details
    • Activity
  • Issues 5
    • Issues 5
    • List
    • Boards
    • Labels
    • Service Desk
    • Milestones
  • Merge Requests 0
    • Merge Requests 0
  • CI / CD
    • CI / CD
    • Pipelines
    • Jobs
    • Schedules
  • Security & Compliance
    • Security & Compliance
    • Dependency List
    • License Compliance
  • Packages
    • Packages
    • List
    • Container Registry
  • Analytics
    • Analytics
    • CI / CD
    • Code Review
    • Insights
    • Issues
    • Value Stream
  • Wiki
    • Wiki
  • Snippets
    • Snippets
  • Members
    • Members
  • Collapse sidebar
  • Activity
  • Create a new issue
  • Jobs
  • Issue Boards
  • Margarita Jeffreys
  • solve365-microsoft-365-guide2003
  • Issues
  • #3

Closed
Open
Opened Oct 14, 2025 by Margarita Jeffreys@margaritax7277
  • Report abuse
  • New issue
Report abuse New issue

Easy fixes: Outlook stuck on loading profile

Windows Defender Security Center is free security software that's included with Windows 10. If you haven't installed alternative security software, you should temporarily turn off Windows Defender Security Center. We're sorry you're having problems with the Mail and Calendar apps for Windows 10. To fix the issue, please try each of the following solutions in order. Why not limit the caching to a more reasonable 1 year, if they need to access things outside of this, they can, they just have to click ‘view messages on server’ to do so. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.

But if the profile is stuck due to the corrupt PST File then the best way to fix is by using the professional tool. The tool is efficient and saves a lot of time for the user. While working with Outlook, it is a common issue that Outlook users get. There could be multiple reasons for the same, hence various workarounds. Follow these methods to resolve the Outlook stuck on loading profile issue. Outlook is the most helpful email client for organizations and it has so many common errors also.

Outlook won’t work correctly and will not be able to load the profile screen if its files are corrupted. These files can be repaired through an inbuilt program in the Outlook installation directory. A free demo version of the software is available to download. You just need to install the software and you are all good to run the software. With the demo version itself, you can recover and see the recovered data.

Follow the steps below to reset the navigation panel and fix the loading profile issue. I'm having an issue with one Outlook 365, the program open and get stuck at loading the user profile, any profiles. Microsoft Outlook is an excellent application with a wide range of features. With Outlook, you can access email, calendar, contacts, and more in a single app, making it user-friendly. Still, like other apps, Outlook also runs into issues sometimes.

In this segment, we will know about some scenarios to discuss why users face stuck loading profile error. In many scenarios, antiviruses become incompatible with other applications. The same applies to the situation whenever Outlook stuck on loading profile. You can follow the steps below to reset, but before starting, ensure that Outlook is not resolve microsoft 365 installation issues open. When you face issues related to the Outlook profile stuck on loading, there might be some hardware issues. So, make sure you turn off the hardware acceleration option in Outlook.

Once you have explored the basics like internet connectivity and updated software, examining any error reports becomes critical to zeroing in on the problem. Looking at the screenshot attached, I don’t see any indication that we have errors syncing. The user with the @domain.onmicrosoft.com email address doesn’t lock up everyday, but the onmicrosoft.com stays as the primary email address.

Some Huawei routers give out broken IPv6 DNS settings, so disabling this avoids future issues. In shared networks like those at Yo-Kylä student village, this kind of problem is surprisingly common. If you’re using an old LTE (4g) router as a switch or access point, your laptop might be getting incomplete or invalid DNS settings.

Must open Outlook with the administrative privileges (Run as Admin). Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. To work around the issue, you will need to end all Office processes that are running and disable the presence features. Restart the Outlook application and check if the issue persists. Further, start the application again to check if the error has been fixed. The software provides options to split the resultant PST file.

Now, let’s look at how to fix these issues step by step. Your trusted tech help & troubleshooting hub. If the error occurs during a Windows update, the Windows Troubleshooter can resolve microsoft 365 installation issues help identify and fix the problem.

One such issue is when you are stuck on loading your Outlook profile and the set of folders cannot be opened. It’s too frustrating because you can’t even use the app and find out what’s wrong with it. Are you experiencing profile loading issues in Outlook?

This tool is designed to extract mailbox items from orphaned or inaccessible OST files. A large OST file can lead to performance issues and result in Outlook not syncing with the Exchange Server, disrupting your workflow. To resolve this, you can reduce the Outlook data file (OST) size. This can help optimize Outlook’s performance and fix the synchronization issues. As you can see, there are some common themes that can cause synchronization to stop working correctly.

When using Microsoft Teams on an iPhone, slow performance and app crashes can bring mobile work to a halt. Many issues come down to internet bandwidth or low storage space. If there's a feature you think is missing from the Mail and Calendar apps, or if a feature in isn't working properly, you can provide feedback directly to the Mail and Calendar team.

Linked issues

  • Discussion
  • Designs
Assignee
Assign to
None
Milestone
None
Assign milestone
Time tracking
None
Due date
None
0
Labels
None
Assign labels
  • View project labels
Reference: margaritax7277/solve365-microsoft-365-guide2003#3