If you want to fix PST files using this tool, make sure to have a proper backup of the Outlook PST before processing. However, in some cases, the Inbox Repair tool (SCANPST) fails to repair the PST file. Opt for a better alternative tool such as a professional PST Repair Tool. Microsoft Outlook, like any other software on Windows, encounters several errors.

One common problem many users need help with is the complexity of completing these tasks. It manifests in various forms, including an error message that prevents the creation of a data file necessary for Outlook’s functioning. However, with the right approach and guidance, you can easily overcome these challenges and enjoy a seamless experience with Outlook. Once your task is done of locating the ScanPST.exe tool, kindly head to follow the below-given steps to fix Outlook data files (PST). By following these steps, you should be able to resolve the ‘Something is wrong with your data files’ error. Whether you are a Microsoft Outlook, Exchange or Office 365 user, you may come across or encounter the PST files.

To fix this, you can just disable the firewall settings on the system or uninstall any suspicious application on your own. Apart from that, if there is any recent plugin that you have added to Outlook, then consider removing it as well. These features are fully compatible with Outlook.com and Hotmail accounts, and you can try them for free on any device. You just need to visit Clean Email and sign up with your email address. If you're a Microsoft 365 user, then you can download and install the Microsoft Support and Recovery Assistant. Then you just need to run the application, and it will diagnose and fix any issues with your Outlook profile automatically.

For your protection, Microsoft must verify your identity before you can proceed with resetting your password. The sign in location for Office 365 operated by 21Vianet in China is, login.partner.microsoftonline.cn/.

If it is lower than 50 GB, you may have too many sync issues in which case you must delete the cache and re-run the sync, you can clear sync issues and test before deleting the cache. Some of the most common issues users encounter with Outlook Solve365 Microsoft 365 guide on iOS relate to syncing. Learn how to troubleshoot when the iPhone Outlook app is not syncing. The approach that IT takes to address a syncing problem depends on what type of problem it is. If it's a client-side issue, the admin can usually instruct the user on what steps to take.

Now, let’s look at how to fix these issues step by step. Your trusted tech help & troubleshooting hub. If the error Solve365 Microsoft 365 guide occurs during a Windows update, the Windows Troubleshooter can help identify and fix the problem.

This is typically the person with admin permissions who set up your Microsoft 365 account for you. If you're not an Microsoft 365 admin, ask your workplace technical support to give your account name to you. If not, select Reset password below, Solve365 Microsoft 365 guide enter the username name for the account you're trying to reset, and select Next. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option.

If you need to reset your Microsoft account password because you forgot it, see Reset your Microsoft account password instead. If you're signing in to the correct location, but still can't remember your username and password, contact your admin. Contact your admin who can retrieve the username and reset the password for your work or school account. For your protection, we will ask you to confirm the verification details you select.

Check the software documentation to learn how to temporarily turn it off. Firewalls and antivirus software might prevent you from syncing your email and calendar events. When issues occur at the account level, admins should ensure that users are properly logging into their accounts and provide them with instructions as needed. For example, admins might want to check the user's Exchange account settings and whether they can reach Exchange Server.

If you're using an Exchange account that requires advanced settings, you'll need to remove the account and add it again using advanced settings. To add the account using advanced settings, see Add an account using advanced setup. If you have a Google, Yahoo! Mail, iCloud, IMAP, or POP3 account, check the settings in the advanced mailbox settings to make sure they're configured to your email provider's specification. If you're using an Outlook.com, Microsoft 365, or Exchange account, you won't have advanced mailbox settings unless the account was set up using advanced setup. If your problem is how quickly mail populates, change the download preference to headers then full items.

If you cannot get a code, read Troubleshooting verification code issues. If you're trying to sign in with your personal Microsoft account, but you're already signed in with your work or school account, you need to sign out and then sign in with the correct Microsoft account (or vice versa). You can only do this if your admin has given you permission to update your password in Microsoft 365. If none of these options help and you still can't remember your Microsoft account, see When you can't sign in to your Microsoft account for additional things to try. If these steps didn't work, or you have other account sign in issues, use our Sign-in helper tool.