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5921how-to-fix-outlook-stuck-on-loading-profile
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  • 5921how-to-fix-outlook-stuck-on-loading-profile
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Opened Dec 29, 2025 by Lorenzo Bradberry@lorenzobradber
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Startup Repair

If you are experience performance issues for Exchange Public Folders or Outlook Shared Mailboxes then we would recommend that you review this blog post. Pretty sure this is just a normal occurrence for Outlook between mobile and desktop version. There isn’t really much of anything you can change in order to speed up the desktop version.

The built-in search will display the message below to indicate it is not using the Windows Search service. This occurs because custom form script is now disabled by default. Going back a few years, performance problems were usually related to the processor or lack of system memory. Times have changed; especially with Windows 10, the hard disk has become the bottleneck.

After reinstalling, now it freezes constantly, even when not in use. Roughly every 5 seconds, the window freezes, grays out, and gives a "not responding" message--just as before. But it happens constantly without me even doing anything in Outlook now. Originally, the freezing would only occur when I actually tried to do something. So, if I tried to open a message, search my inbox, write a new email, go to the calendar, etc., it would freeze up for about 5-10 seconds at a time.

Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Occasionally, I’ll run into an issue with Outlook that can be addressed by running a repair. Being a Chief Technical Analyst, I am aware of the technicalities faced by the user while working with multiple technologies. So, through my blogs and articles, I love to help all the users who face various challenges while dealing with How to fix Outlook stuck on loading profile technology. Sometimes, these antivirus or security apps might block or restrict the outgoing connectivity.

Be aware that if How to fix Outlook stuck on loading profile you are connecting to an Exchange Server mailbox, your mailbox or your email messages are already being scanned by antivirus software on the server. If the size of the PST file is the reason behind low performance, you can use the auto-archive feature or the Compact Now feature to reduce the size of the file. The tool can help you recover and restore all mail items from corrupt, inaccessible, or large-sized PST files to a new healthy Outlook PST file. Outlook by default uses your computers video card directly to make display access faster.

Please install the Windows 10 Fall Creators Update to fix this issue. Outlook 2016 freezes when you try to preview an Excel file that's attached to an email. We're investigating the issue and will update this page when a fix is available.

The person who sent you the invitation will need to remove your permissions and then send a new invitation. To edit a shared calendar, go online to your own Outlook.com calendar, open Calendar for Windows 10, or use a mobile device. Read how to Add your Outlook.com account to another mail app. Outlook supports sending from a secondary connected account for Microsoft owned domains such as @outlook.com, @live.com, @hotmail.com but has not implemented this functionality for third-party domains. If you manually type in the secondary connected account email address in the "From" field, the email is sent as "On behalf of" your primary Outlook.com account. If you typically use an Outlook.com account for email, this issue can occur if there are multiple aliases on the account and the 3rd party email address How to fix Outlook stuck on loading profile is the primary alias.

If Outlook works fine now, you know one of those add-ins was the problem. Next, you can go back and turn them on one at a time. So, it will be helpful to find out which one caused the issue. In short, even small things can make Outlook stop working. But the good part is, you can fix most of these problems with simple steps.

Currently, you can't use Outlook on Windows to edit calendars that are shared with your Outlook.com account, even if you've reconnected your Outlook.com account to Outlook. We're working to make it possible to edit shared calendars in Outlook 2016 for Windows. After installing the September Public Update, Outlook 2007 displays mixed languages in the user interface. Ensure that your Outlook recycle bin is empty and then run the Compact Now command to complete the mailbox housekeeping exercise. This, along with all other features, is conveniently available across all platforms for efficient inbox management on any device.

Then switch to the Processes tab and find all OUTLOOK.EXE items in the list. Click on each OUTLOOK.EXE to select it and hit the "End Process" button. Many How to fix Outlook stuck on loading profile users experience the same confusion by asking themselves, "Why is my browser so slow?

Reach out through the Microsoft Support portal for more help. If you want something done right, do it yourself. If you’re having a hard time contacting the Outlook customer service, you may want to browse through their help center or their YouTube channel. You can also contact the Outlook customer service on Facebook. Here’s the link to the Outlook official Facebook page. Again, you can contact them in private through Messenger, or you can post a message on Facebook and tag them.

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Reference: lorenzobradber/5921how-to-fix-outlook-stuck-on-loading-profile#1