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Opened Jan 20, 2026 by Lavonne Barclay@lavonnebarclay
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Troubleshoot Outlook for Windows issues

Bookmark this page so that whenever you come across an error like your Outlook calendar not syncing, or a corrupted file, you'll have a place to start troubleshooting. If you manually type in the secondary connected account email address in the "From" field, the email is sent as "On behalf of" your primary Outlook.com account. Availability has recovered, and engineers are investigating the root cause and identifying problematic servers. The team is sweeping all remaining capacity to identify and address residual issues. You can use the Inbox Repair tool (SCANPST.EXE) to diagnose and repair errors in your Outlook data file. The Inbox Repair tool checks the Outlook data files on how to repair Outlook quickly your computer to see if they're in good shape.

You can use the Inbox Repair tool (SCANPST.EXE) to diagnose and repair errors in your Outlook data file. The Inbox Repair tool checks the Outlook data files on your computer how to repair Outlook quickly to see if they're in good shape. We appreciate your interest, but our solution is currently designed for larger enterprise organizations. While we can't work together directly right now, we're here to support your growth with our extensive library of free resources and content. Automatic replies are a standard feature in many email systems, not just Outlook, and are widely used in professional environments to manage communications efficiently. – You can set a specific time range for the replies to be active or leave it open-ended until you manually turn it off.

None of the events or information was lost in the move to the new calendar. The Family group calendar now appears in the Outlook.com groups area in the left nav on Outlook web how to repair Outlook quickly and in the groups area of the Outlook mobile app. If you access your Outlook.com account through the iOS Mail app, you may be repeatedly asked to enter your username and password. We're aware of an issue where some users see the error message "Your message can't be displayed right now". Microsoft has released a Windows Hotfix file to remove the contacts folder synced by the Teams app. Some Safari users are unable to add email addresses in the To section, or cannot point the cursor in the To field.

Some customers may experience a delay when trying to create a new email address, or alias, for their Outlook.com account. While these Microsoft accounts work in other Microsoft products (e.g. OneDrive, Windows, Xbox), they are non-functional when visiting Outlook.com. Outlook.com (the web version of Outlook) and Outlook apps require a 1st party alias (Outlook/Hotmail/Live/MSN) to send and receive email, use calendar, etc. Problems with the device, connection to power, network issues, viruses or malware, oversized files, and improper shutdowns all cause the PST file to act up. Outlook has a location where you can manually add approved email addresses to the Safe Senders list and ensure they never end up in your junk mail. It might be that Outlook is not responding, or it's not loading.

Optionally, you can try to recover additional repaired items from the backup personal folder. You can use the Inbox Repair Tool (scanpst.exe) to repair corrupted Personal Folders (.pst) and Outlook Data (.ost) files. This is useful when your OST file is relatively big (more than 5 GB) and it would take a long time to recreate it. Also, it can be useful when you are getting errors when importing data from a PST file.

For more information about when builds are available for their respective channels, go to Update history for Microsoft 365. We're investigating the issue and will update this page when a fix is available. If you're using Outlook 2010, Outlook 2013 or Outlook 2016, uninstall and re-install iCloud to resolve this issue. Currently, you can't use Outlook on Windows to edit calendars that are shared with your Outlook.com account, even if you've reconnected your Outlook.com account to Outlook.

Before making changes, make sure to save your Outlook stuff to keep it safe. If Outlook still doesn’t open after trying these fixes, you might need more help. Asking IT experts or Microsoft’s support team could give you the best solution for the Outlook problem you’re facing. If you can't open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you may need to update Outlook. Find solutions to common problems or get help from a support agent. With the window with the Windows Update, you will see all the updates you need to make for your Microsoft Office.

Outlook customer service is available 24/7 through the Microsoft Support virtual assistant. For direct contact with a support agent, hours may vary by region and service type. Typically, live support is accessible during standard business hours, Monday through Friday.

Sometimes, when Outlook isn’t working right, a simple restart can help. When you turn your computer off and on again, Outlook and your computer may how to repair Outlook quickly solve many problems. As a result, it helps to clear out any issues or things that might be causing trouble, like when you clean up a messy room. So, if Outlook isn’t working well, try restarting your computer first—it might do the trick.

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Reference: lavonnebarclay/official-fix-outlook-guide6591#9