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how-to-stop-outlook-freezing3708
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  • how-to-stop-outlook-freezing3708
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Opened Jan 17, 2026 by Isla Laborde@islalaborde036
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Repair an Office application

If it never worked before or if you are starting Outlook for the very first time, it could very well be that you have not configured your mail account correctly. A common mistake is choosing for an Exchange account while in fact you are using a POP3 or IMAP account. Just to make sure you are not Fix Outlook Stuck On Loading Profile trying to troubleshoot an issue which has already been solved, before you begin verify that you have installed all updates for your version of Outlook. I’m not certain to which post you’re referring, but everything that’s been mentioned so far can be done directly by the user. No elevated permissions are required to do any of these steps.

If you would like a deeper explanation or step-by-step instructions, scroll down to the section covering your issue Fix Outlook Stuck On Loading Profile for more details. If you're committed to the task of Outlook troubleshooting in the meantime, let's get into our guide that will help you solve some of the most annoying Outlook issues. The classic Outlook consistently failed with CAA2000B or 4usqa, depending on the account state. However, when signing in using the new Outlook app, everything worked. Outlook sign-in failures started appearing in multiple tenants without any obvious cause.

The Aryson Outlook PST Repair tool offers a demo version that allows you to scan your corrupted file and preview recoverable items (often up to 50 items per folder) before committing to a purchase. It enables you to verify its performance and functionality and ensures your critical data can be recovered without hassle. This command clears any broken settings related to the navigation pane and can frequently fix startup issues. Below, we’ll guide you through a series of solutions, from simple, quick fixes to more in-depth repairs, to help you get Outlook up and running again. Use the Inbox Repair Tool (scanpst.exe) to scan your pst-file for errors. When you use a pst-file, it could be that an issue with that pst-file is preventing Outlook from starting correctly.

When your mail profile is damaged, Outlook often fails to start as well or you’ll find yourself encountering one error after the other. Fix Outlook Stuck On Loading Profile One of the first and most effective steps is to launch Outlook in Safe Mode. This mode turns off all add-ins and custom settings, helping you quickly identify if a third-party add-in is causing the startup problem. After running any of the above processes, make sure you check for updates again to verify that all updates have been installed. Did Outlook still work correctly the last time you used it?

Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. You can start Outlook in safe mode, disable your add-ins, and then try to open Outlook normally. Starting Outlook in safe mode, which starts Outlook without add-ins loaded, can tell you if an add-in is the source of the problem. For a short intro about how to access and read the Event Viewer in Windows, see this Quick Tip. If these methods dose not work, you can also try a third party tool, Kernel for Outlook PST Repair tool. If anyone finds a more permanent solution, I would appreciate it.

We love reading your suggestions on new features and feedback about how you use our products! To learn more about how to share feedback, see How do Fix Outlook Stuck On Loading Profile I give feedback on Microsoft Office. Right-click the folder, and then click Properties to check your permissions for the folder. See the folder owner or your administrator to change your permissions. To access the filtering options faster, add them to your Quick Access Toolbar.

Should you decide to remove a profile, back up the data files first. All offline cached content will be deleted when you choose Remove. For more information, see Introduction to Outlook Data Files (.pst and .ost).

Follow the steps below to reset the navigation panel and fix the loading profile issue. Dealing with Outlook stuck on loading Profile can be frustrating, but there are various troubleshooting steps you can take to resolve the issue. Start with the simpler solutions and gradually move to more advanced ones if necessary.

This section introduces solutions that you can use when Outlook 2016 or Outlook 2013 is not opening. If none of the above steps Fix Outlook Stuck On Loading Profile work, the issue may be more complex or related to server-side problems that only Microsoft can resolve. Try these troubleshooting steps in the order presented here, from simple to more complicated.

I would say first things first is figure out if any of Fix Outlook Stuck On Loading Profile these actually resolves her issue, and then (if so) document it on a quick 1-pager that she can follow if/when you’re not available. When the scan is done and errors have been fixed, run scanpst.exe again until no errors are found anymore. If after scanning the file more than 3 or 4 times errors are still found, you might want to copy over your data in a new pst-file. We have tried all things mentioned above (except reconnecting the MS account), but the only solution so far is deleting the users profile. If I run an online repair and reboot her PC it will usually work for a day or two. Kinda at a loss at this point, I am thinking about wiping the PC and starting again.

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Reference: islalaborde036/how-to-stop-outlook-freezing3708#8