This issue occurs because Outlook cannot open the Forms Library. This issue can occur for Outlook on all Microsoft 365 Office channels. The emerging cases for this issue are on virtual desktop infrastructure (VDI). This is quite annoying and you’re certainly not alone. This should resolve the issue with Microsoft Outlook crashing.

Your profile stores a variety of settings that control email issues repair guide how Outlook looks and feels. You can create a new profile and then add your email accounts to the new profile. If repairing your Microsoft 365 programs didn't resolve your issue, move on to the next step. If installing the latest updates didn't resolve your issue, move on to the next step. For example, the first time you try to Dismiss All on a list of reminders, Outlook asks you if you're sure you want to do that. If you don't choose an option on that dialog box, Outlook won't let you do anything else.

If it does, the problem is definitely in your antivirus software. In this case, you can either contact its vendor for assistance or simply choose another protection program. When you install Outlook, an Inbox repair tool (scanpst.exe) is also installed on your PC. The Inbox repair tool can resolve problems by scanning your Outlook data files, and repairing errors. To use the Inbox repair tool, exit Outlook, and then follow the steps in Repair Outlook Data Files (.pst and .ost). As your mailbox size increases, more resources are required to open each folder.

Once this step is complete, the user will land in their Outlook inbox and be able to use all Outlook functionality with this new email address. You can also add the secondary connected accounts (Gmail, Yahoo, etc.) in Outlook.com as additional accounts in the Outlook profile. To access the calendar shared with your Microsoft 365 for business account, you'll need to accept the invitation from Outlook on the web, iOS, or Android.

We have mentioned all manual troubleshooting solutions that you can try one by one. However, before that, you must figure out the real cause of the issue. Later, go for the best solution that suits the cause of the Outlook issue. Additionally, if the issue causes PST file corruption, use the suggested software for better results.

If you can't choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have frozen. There are three steps you can take to try to get Outlook working again. If you lose your connection to the internet, classic Outlook won't be able to send your messages. To fix this problem, on the ribbon, select the Send/Receive tab, then, in the Preferences group, select Work Offline to toggle between offline mode and online mode. You may need to open the message and send it again or choose Send/Receive. On the Outlook status bar, if you see Disconnected, Working Offline, or Trying to connect…, then Outlook can't reach the email server to send your mail.

Some users may not be able to empty their Deleted Items folder. We will update this article as soon as we have more information on a fix. Some Safari users are unable to add email addresses in the To section, or cannot point the cursor in the To field.

In the first place, check whether your antivirus is up-to-date. Reliable and trusted antivirus software vendors do care about compatibility with Microsoft Office applications, so there email issues repair guide is a good chance that the issue is fixed in their latest update. If the above does not help, turn off the antivirus and see if it brings Outlook back to life.

Reduce the number of recipients for a single email to less than 300. We have multiple tools to help you automatically diagnose an issue, troubleshoot, and fix problems with Outlook. We love reading your suggestions on new features and feedback about how you use our products!

I want it to open automatically whenever I open my laptop. Occasionally, classic Outlook tries to run a process in the background. Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox tools can all be done in the background. Check the status bar at the bottom of the screen to see if another process is running.

Should you decide to remove a profile, back up the data files first. All offline cached content will be deleted when you choose Remove. For more information, see Introduction to email issues repair guide Outlook Data Files (.pst and .ost). A corrupted profile, a damaged PST file, faulty add-ins, or improper Outlook startup settings often cause this issue.

If you can't choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have frozen. There are three steps you can take to try to get Outlook working again. This option could be useful if you constantly have to wait for Outlook to rebuild its data file when you restart. Microsoft has its own tool for automatically scanning and correcting Office when things go awry. You can read about it and then run the Microsoft Support and Recovery Assistant to see if that helps.