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9708methods-to-stop-outlook-crashing
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Opened Jan 21, 2026 by Freeman Follansbee@freemanfmz7390
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Outlook Stuck on Loading Profile? Here's How to Resolve It

This happens to accounts that are configured in the iOS Mail app. The loading of unregistered MAPI services has been disabled by default to make Outlook more secure. To access the calendar shared with your Microsoft 365 for business account, you'll need to accept the invitation from Outlook on the web, iOS, or Android. If you've already clicked the Accept button in Outlook 2016, you won't be able to re-accept the invitation from another Outlook application. The person who sent you the invitation will need to remove your permissions and then send a new invitation. If you typically use an Outlook.com account for email, this issue can occur if there are multiple aliases on the account and the 3rd party email address is the primary alias.

Sometimes you’ll open Outlook and then for no apparent reason, it will freeze or shut itself down. There are quite easy fixes for Outlook errors a few different causes for this, but one of the most common is a defective add-in. Here’s how to disable add-ins in Outlook even when it keeps crashing. Customers using the contact support buttons at the foot of the support pages, or the "email us" links in support Virtual Agent, are unable to open the Help Pane.

There is currently no option to revert to the prior behavior, but we would love to hear your feedback to help us with future designs. To learn more about how to send us feedback, please see How do I give feedback on Microsoft Office. Note that you can quickly tell how your mail is currently sorted, by the presence of a small triangle on the field headers. You may notice that All, Unread , Mentioned and other sort and filtering options, such as By date, and Newest are missing in Outlook above your email list. Please install the Windows 10 Fall Creators Update to fix this issue. Outlook 2016 freezes when you try to preview an Excel file that's attached to an email.

We're investigating the issue and will update this page when a fix is available. If you're using Outlook 2010, Outlook 2013 or Outlook 2016, uninstall and re-install iCloud to resolve this issue. This issue affects all Outlook versions on Windows 7, Windows 8, Windows 10. A lot of times, a user will click on something by accident and change their view and be unsure of how to get it back. If anyone finds a more permanent solution, I would appreciate it. It seems like something went wrong on Microsoft update and they might recall it or fix it, so we might need to wait untill that.

We will ensure that all information is retained and only contacts with matching information in all fields will be cleaned up. To check if you have received the fix, review your contact list to confirm duplicates have been removed. To help you get rid of these duplicates, we have released a fix which will automatically clean up your contact list. This fix will clean up duplicate contacts for end users starting August 9, 2023. Rollout of the fix to all users will take few weeks, so, some users may see the fix applied by the end of September.

One such issue is when you are stuck on loading your Outlook profile and the set of folders cannot be easy fixes for Outlook errors opened. It’s too frustrating because you can’t even use the app and find out what’s wrong with it. While doing your work on Outlook stuck on loading profile? It’s a common error encountered by most MS Outlook users.

If you are dealing with a broken Outlook, then it doesn’t always mean you need to call tech support or start over from scratch. With the right steps, you can repair Outlook manually and get back to work in no time. You should start with the easy fixes, like repairing Office or turning off add-ins. If that doesn’t work, try using the Inbox Repair Tool or creating a new profile. And if nothing else helps, there are great tools out there that can recover everything for you.

You might need to set Windows Update to automatically download and install recommended updates. Installing any important, recommended, and optional updates can often correct problems by replacing out-of-date files and fixing vulnerabilities. To install the latest Windows and Office updates, click the link below. Find solutions to common problems or get help from a support agent. If you've changed your easy fixes for Outlook errors password on the website for your email account, you'll need to change it in new Outlook, too.

If you used the workaround below you can now switch from using an Outlook.com alias to your country's domain. Then, each item in your calendar folder is checked for known problems that can cause unexpected behavior, such as meetings that easy fixes for Outlook errors seem to be missing. There is currently no option to revert to the prior behavior, but we would love to hear your feedback to help us with future designs.

Until you can install the Windows Update fix release, you can set a registry key that will cause Outlook to stop using the local Windows Search service. When this registry key is set, Outlook will use its own built-in search engine. The built-in search will display the message below to indicate it is not using the Windows Search service. The issues documented in this section have been reported after installing the recent updates listed below. We're investigating the issues and will update this page when a fix is available.

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Reference: freemanfmz7390/9708methods-to-stop-outlook-crashing#9