Outlook help & learning
If you try to perform other actions while Outlook is in use, Outlook may not respond. Let the task in process finish its job before you try another action. Performance may be decreased if you use the Outlook AutoArchive feature or sync to Outlook with a mobile device. These steps are provided in a specific order based on commonality and complexity. If the troubleshooter can't fix your issue, or if you'd like to fix it yourself, see the next section. Create your account and connect with a world of communities.
If you decide you don't want the calendar you created, right-click the calendar and select Remove. Each message also has a mini toolbar when you open the message in a new window. For each message, you can delete it, mark it as unread, flag the message, or pin it to keep it at the top of your folder. To show or hide the Folders list, select Show or Hide the navigation pane. Find solutions to common problems or get help from a support agent.
Begin by creating a brand-new profile for Outlook and set it up with a POP email account. If it opens successfully, the problem isn’t with Outlook but fix Outlook problems with the PST file from your previous account, which can be damaged. In today’s fast-paced digital world, we rely heavily on email for communication and organization. When Microsoft Outlook, a widely-used email client, gets stuck on the "Loading Profile" screen, it can feel like an insurmountable obstacle. But fret not; this comprehensive guide will unravel the mysteries behind this Outlook Stuck on Loading Profile issue. Moreover, we’ll equip you with the knowledge to get your Outlook back in action.
Find solutions to common problems or get help from a support agent. Ask a question and find solutions from Support Agents, MVPs, Engineers, and Outlook users. On June 25th, 2019, the Outlook Team made a change to fix Outlook problems the service to fix this issue. If you are still seeing this issue, restart Outlook a couple of times so it can pick up the service change. Remember to re-enable your antivirus once Outlook is working properly.
Starting Outlook in safe mode, which starts Outlook without add-ins loaded, can tell you if an add-in is the source of the problem. Turn off all the add-ins, close Outlook, and reopen it (not in Safe Mode). If it opens correctly, you can enable the add-ins one by one. After turning on each one, close and reopen Outlook to see if it loads correctly. It will help pinpoint the troublesome add-in you can remove or replace.
The error message states that there are some issues with Outlook PST files. This error tends to pop-out when you attempt to launch Outlook. The main reason, however, is the corruption in the PST file. Outlook simply denies the existence of PST file because the file is corrupt and fix Outlook problems cannot be accessed anymore.
The funny thing is that fix Outlook problems the new "modern" Outlook worked fine, though, which made things even more confusing. We looked at the sign-in logs, tested new accounts, and eventually found what was really going on. Microsoft Outlook is one of the most widely used email clients globally, especially in professional and business environments. Outlook also comes with strong built-in security features, making it a reliable choice for managing communication and workflow.
One of the failed sign-in windows showed a long string under a field labeled Microsoft Information Protection API. Running that value through the Entra admin portal revealed what we needed. At that point, the focus shifted to what was happening during authentication. The answer came from a closer look at the Microsoft Entra sign-in logs and a hidden dependency that I wasn’t aware of.
As your mailbox size increases, more resources are required to open each folder. If you have a large number of items in any single folder, you may experience performance issues during certain operations. For more information, see Outlook performance issues when there are too many items or folders in a cached mode .ost or .pst file. Follow these methods to resolve the Outlook stuck on loading profile issue. If your antivirus software includes integration with Outlook, you may fix Outlook problems experience performance issues. You can disable all Outlook integration within the antivirus software.
Even if an email address is spelled correctly, a message cannot be delivered if such a mailbox doesn’t exist. Usually, a message of non-delivery will be generated, which will include important details about the delivery problem. When people complete a subscription form, they may enter their email address incorrectly.
Things changed on February 1st, 2024 when Google and Yahoo started applying new email sender standards in an attempt to improve their users’ experience. Even with the correct SMTP details, the server might be down or malfunctioning. Understanding the specific error codes returned by the SMTP server can help diagnose the issue. Mistyped usernames or passwords can prevent successful authentication with your SMTP server, leading to failed email sends. To edit a shared calendar, go online to your own Outlook.com calendar, open Calendar for Windows 10, or use a mobile device. Read how to Add your Outlook.com account to another mail app.