In that case, using a professional tool comes to your rescue. It’s also crucial to ensure that the version of Outlook you’re using is compatible with your Windows operating system version. The above solution will help you to resolve the Outlook Stuck at Loading Profile error. Turn off all the add-ins, close Outlook, and reopen it (not in Safe Mode). If it opens correctly, you can enable the add-ins one by one.

And of course, webmail is working without issues. So it is not a full server crash or a firewall misconfiguration. It is not something we can fix on the Customer Side. Xfinity uses a backend similar to what I use to work with personally 10 years ago, so I have a general idea of it. I did stop getting outlook mail around late afternoon early evening yesterday. If the Mail apps asks you to enter a password for your email account, make sure that your password is correct.

Some Huawei routers give out broken IPv6 DNS settings, so disabling this avoids future issues. In shared networks like those at Yo-Kylä student village, this kind of problem is surprisingly common. If you’re using an old LTE (4g) router as a switch or access point, your laptop might be getting incomplete or invalid DNS settings.

Now, let’s look at how to fix these issues step by step. If none of the above fixes work, the problem may be caused by deeper corruption or office 365 setup assistance server-side issues. In that case, it’s best to contact Microsoft Support or your IT administrator. If disabling the antivirus resolves the issue, consider using built-in Windows Defender as it is less likely to cause conflicts. Your trusted tech help & troubleshooting hub. If the error occurs during a Windows update, the Windows Troubleshooter can help identify and fix the problem.

I plugged the Ethernet cable from the wall into one of the LAN ports and fired it up. Within seconds, my phone connected and was browsing smoothly. Now, let’s look at how to fix these issues step by step. Your trusted tech help & troubleshooting hub. If the error occurs during a Windows update, the Windows Troubleshooter can help identify and fix office 365 setup assistance the problem.

In "settings" office 365 setup assistance under Shared experiences it tells me I have a problem and has a "Fix now" button, I click that and an Office 365 login prompt comes up. I put in my user name and 3 maybe 4 other pop-ups briefly appear but it does not log me in. Understanding these root causes will help you map out a clearer resolution path. In many cases, performing simple checks—like verifying correct usernames and valid licensing—will resolve the issue quickly. We can also look at preempting problems by implementing ways to reduce the use of passwords at all.

Simran Bhatia is a technical content writer engaged in writing clear, concise, and SEO-optimized content. With a background in computer science and a passion for writing, I thrive to deliver complex technical content in simple layman terms. Restart the Outlook application and check if the issue persists. Further, start the application again to check if the error has been fixed. The above procedures will help you to resolve the Microsoft Outlook Stuck on Loading Profile error.

But fret not; this comprehensive guide will unravel the mysteries behind this Outlook Stuck on Loading Profile issue. Moreover, we’ll equip you with the knowledge to get your Outlook back in action. To work around the issue, you will need to end all Office processes that are running and disable the presence features. On June 25th, 2019, the Outlook Team made a change to the service to fix this issue. If you are still seeing this issue, restart Outlook a couple of times so it can pick up the service change. This method using the SCANPST.EXE will not work if the PST Files are in bulk or they are encrypted.

Phones are smarter about working around that. If disabling the antivirus resolves the issue, consider using built-in Windows Defender as it is less likely to cause conflicts. I recently moved into Yo-Kylä student village and brought with me a second hand Huawei LTE router. Nothing fancy, just something to provide Wi-Fi in my room.

One of the options was to save a diagnostic file for MS support. We have our subscription through Rackspace and I’ll see if they can help later this afternoon as that is who MS referred me to when I sought support help from them. I saw in the MS knowledgebase where there was a certain update that was part of the issue but that was quite some time ago and MS has since issued patches to fix it in relation to that update. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.

When you launch the tool you’ll be asked to pick the issue that applies most closely to what you are experiencing. Because this tool is very thorough expect it to take minutes to run, sometimes even longer. It’s possible that login prompts are an indication of corruption in the application. Gone are the days where this is an hours-long process. The solution to this is to train the users to glance at this bottom right corner of Outlook from time to time.