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Opened Dec 24, 2025 by Bonnie Driggers@bonniedriggers
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5 Common Outlook Issues and Troubleshooting Tips

If you want to learn about printing, see Print attachments received in Outlook repair tutorial email messages. After you've selected a task, you can use the details pane to do things like add more information, add steps, or mark as important. You can view more than one calendar at a time, add other calendars, choose which calendar to display, and create new calendars.

The Inbox repair tool can resolve problems by scanning your Outlook data files, and repairing errors. To use the Inbox repair tool, exit Outlook, and then follow the steps in Repair Outlook Data Files (.pst and .ost). In the first place, check whether your antivirus is up-to-date. Reliable and trusted antivirus software vendors do care about compatibility with Microsoft Office applications, so there is a good chance that the issue is fixed in their latest update. If the above does not help, turn off the antivirus and see if it brings Outlook back to life.

You can even migrate PST files to Office 365, email servers, and web email clients with the help of this software. If all the above methods were unsuccessful, you could take a closer look at the Outlook data file instead. You can easily use ScanPST to examine and repair your PST file. If that does not work you can try using SFWare PST repair software. You can create a new Outlook Data File and drag the Outlook repair tutorial items in the Lost and Found folder into the new data file.

Learn how to get more out of your connection with Outlook.com. We've streamlined search to make it easier than ever to find what you're looking for. The new Outlook Attachment Preview feature lets you see your pictures and files without leaving your inbox.

Many of these items can be automatically checked by the Classic Outlook Advanced Diagnostics troubleshooter. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. There are a number of possible reasons for Outlook to behave this way. We've presented the potential solutions in order from quickest to most time consuming.

As @ode2joy ​ said, clearing out the user’s profile usually works, which is a more thorough procedure than just deleting .nst and .ost files. When something goes wrong with Outlook, Microsoft Outlook repair tutorial recommends that we start it in Safe mode. Simply that Outlook will be loaded without your add-ins and customization files. Originally, the freezing would only occur when I actually tried to do something. So, if I tried to open a message, search my inbox, write a new email, go to the calendar, etc., it would freeze up for about 5-10 seconds at a time. The freezing never seemed to occur when I had Outlook open but was not using it.

For more in-depth investigations, you can rely on the results of specific data-gathering remote actions. This page will guide you through the structure of the content and how it can be used. Once done, check if the Outlook performance issue is resolved. Check whether the Outlook is running slow problem is resolved. So yes, 2 minute delays are normal in Outlook desktop as the network architecture is completely different than Outlook mobile, as @rod-it ​ laid out. Outlook desktop is obviously a much more robust client as well, so there can be a few seconds attributed to processing at the client end.

If it does, the problem is definitely in your antivirus software. In this case, you can either contact its vendor for assistance or simply choose another protection program. For large pst’s, first, split them Outlook repair tutorial into smaller files, the run a scanpst on each one. Every time, one of the pst’s they had connected, had multiple issues that scanpst took care of and then no more issues. When you install Office, an Inbox Repair Tool (SCANSPST.EXE) is also installed on your PC. The Inbox Repair Tool can resolve issues by scanning your Outlook data files and repairing errors.

Get Help has troubleshooters for classic Outlook for Windows you can run for many common scenarios, Outlook repair tutorial such as Outlook startup or profile setup problems. These often help resolve issues without the need to contact support. Get Help has troubleshooters for Microsoft 365 you can run for many common scenarios. If a troubleshooter is available for your issue, select Start to run that troubleshooter. Microsoft has its own tool for automatically scanning and correcting Office when things go awry. You can read about it and then run the Microsoft Support and Recovery Assistant to see if that helps.

If your internet connection is not stable, then there could be a chance that Outlook freezes when sending email. If it does and Outlook starts working properly, then most likely the problem is with one of your add-ins, which leads us to the next step. The first thing we need to do is kill all hanging Outlook processes. To do this, start up the Windows Task Manager either by pressing Ctrl + Alt + Del, or by right clicking the taskbar and choosing "Start Task Manager".

Now, select from any of the given options, including Quick Repair and Online Repair. Find the Microsoft 365 app and right-click on it to see the available options. Outlook being a great platform, still encounters some glitches and errors like Outlook 365 not working on Windows 10. This error leads to less productivity, especially if Outlook 365 is your default email client. The only way to resolve this issue is to repair Outlook 365 in Windows 10.

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Reference: bonniedriggers/9212739#7